Terms & Conditions
This web site (‘the Site’, ‘Travelspinner.com’) is owned and operated by Travelspinner Limited (’Travelspinner’, ‘Travelspinner Ltd’, ‘We’ or ‘Us’). Travelspinner provides a service (’Service’) designed to connect users (‘User’, ‘You’) to selected relevant travel companies (‘Providers’, ‘They’, ‘Them), with the aim that eventually You can decide to book travel services through the Provider. By accessing or using the Site, whether or not You make contact with a travel Provider or book travel services with Them, You agree to be bound by the terms and conditions (‘Terms and Conditions’) set out below.
If you do not agree with these Terms and Conditions, please do not use this Site.
Changes to these Terms and Conditions
Please be aware that from time to time we may add new features and facilities to the Site and we may therefore amend our Terms and Condition accordingly. Travelspinner reserves the right to change, add or remove these Terms and Conditions in its sole discretion at any time and without prior notice. We recommend that you check these Terms and Conditions regularly as your continued use of the Site means that you have accepted the changes.
Authenticity and Liability
You understand and agree that the Site is a platform that enables You and other Users to make contact with travel Providers. Travelspinner is not party to any transaction between the User and the Provider. Transactions are binding only between the User and the Provider and Travelspinner shall not be liable for any loss or injury caused to You or anyone else in the course of such a transaction.
Whilst Travelspinner is committed to ensuring the quality and accuracy of all descriptions and images on the Site, and in emails, text messages and in all other media that pass through Travelspinner’s system, We cannot be held responsible for any errors or omissions in respect of such information.
Travel Providers listed on Travelspinner.com are responsible for the accuracy of the description and information that They provide about themselves and their services in emails, text messages and all other media that pass through Our system and which They may use to contact Users. Similarly each User that uses Travelspinner’s Service is responsible for the accuracy of the information that they give about themselves.
Eligibility and Use of the Site
To use the Site, go to Traveslpinner.com and provide the requested information. By giving this information, You represent and warrant that a) You are eligible to use the Service as set out in these Terms and Conditions and b) that the information is accurate and not misleading. The Service may be used only by i) individual, independent persons who are eighteen years or of legal age in their country of residence (if such age exceeds eighteen) and ii) individuals with the right and authority to act on behalf of an organization or entity for the purposes of using the Service provided on this Site. By using the Site You shall have access to the Service and the functionality that We may establish through the Site and maintain from time to time and in our sole discretion. We may add, delete or change some or all of the Service at any time.
Limitations on use
All content in this Site, including its layout, design, images, programs, text and other information (collectively called the ‘Content’) is protected by copyright and by other intellectual property laws. Content may be the property of Travelspinner or in certain cases it may be published under licence or copyright release while originating from other sources.
Except for Your own, non-commercial use, You may not copy, display, distribute, modify, publish, reproduce, store in any other medium (including any other website), transmit, create derivative works from, or sell or license all or any part of the Content, Products or Service obtained from this Site in any medium to anyone, except as otherwise expressly permitted under applicable law or as described in these Terms and Conditions or relevant license or subscriber agreement, or with the written permission of Travelspinner. If such permission is granted, You must acknowledge the source and copyright. You may print or download Content from the Site for Your own personal, non-commercial use, provided that You keep intact all copyright and other proprietary notices.
You may not engage in systematic retrieval of Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory of the Content without prior written permission from Travelspinner. The use of robots, spiders, crawlers or other automated downloading programs or devices for any purpose, including but not limited to harvesting postal or e-mail addresses from the Site, is prohibited. Any questions about whether a particular use is authorized and any requests for permission to publish, reproduce, distribute, display or make derivative works from any Content should be directed to admin @travelspinner .com.
You may not use the facilities on the Site or Service to publish or distribute any information (including software or other content) which is illegal, which violates or infringes upon the rights of any other person, which is abusive, hateful, obscene, profane, pornographic, threatening or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law. Travelspinner may at any time exercise editorial control over the content of any information or material that is submitted or distributed through its facilities and/or Service.
You may not, without the approval of Travelspinner, use the Site, Service or other media owned by Travelspinner, to publish or distribute any advertising, promotional material, or solicitation to other users of the Site to use any goods or services. For example (but without limitation), You may not use the Site to conduct any business, to solicit the performance of any activity that is prohibited by law, or to solicit other Users to become subscribers of other information services. Similarly, You may not use the Site to download and redistribute public information for personal gain or use the facilities and/or services to distribute multiple copies of public domain information.
Disclaimer of Warranties and Liability
This Site and all Content, products, facilities and Service included in or accessible from this Site are provided on an ‘as is’ and ‘as available’ basis without warranties or representations of any kind (express, implied and statutory, including but not limited to the warranties of title and non-infringement and the implied warranties of merchantability and fitness for a particular purpose), all of which Travelspinner disclaims to the fullest extent permitted by law. Your use of this Site is at Your sole risk. Travelspinner is a reputation-based system. We suggest that you use common sense, make Your own independent verifications of Providers’ claims and be aware and be safe.
Travelspinner checks Providers’ backgrounds to the best of its ability and has made reasonable efforts to validate the claims and authenticity of the Providers registered on the Site, including, though not limited to, verification through relevant trade organisations and tourism authorities. However, neither Travelspinner, nor any of its affiliates nor licensors shall be liable to You or to anyone else for any loss or injury caused in whole or part by its negligence or contingencies beyond its control in procuring, compiling, interpreting, reporting or delivering information through the Site. In no event will Travelspinner, its affiliates or licensors be liable to You or anyone else for any decision made or action taken by You in reliance on such information. Travelspinner and its affiliates and licensors shall not be liable to You or anyone else for any else for any damages (including, without limitation, consequential, special, incidental, indirect or similar damages) even if advised of the possibility of such damages.
Travelspinner neither endorses nor takes responsibility for any products, goods or services offered by outside vendors through Our facilities or advertised on our system. Transactions that occur between You and any third party are strictly between You and the third party and are not the responsibility of Travelspinner.
Travelspinner aims to keep the Site available twenty-four (24) hours a day, seven (7) days a week and to maintain saved information. However, due to technical failures, acts of God or routine maintenance, availability may be limited and/or information may be lost. Travelspinner shall not be liable for lost information or non-availability of the facilities.
You hereby agree to indemnify, defend and hold Travelspinner, its directors, officers, shareholders, parents, subsidiaries, affiliates, agents and licensors harmless from and against any and all liability, losses, damages and costs, including, without limitation, reasonable lawyers’ fees, arising from Your use of the Site, Content or its Service.
Governing law and venue
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflicts of law principles. You hereby submit to and agree that the sole jurisdiction and venue for any actions that may arise under or in relation to the subject matter hereof shall be the courts located in England.
The Data Protection Act
The collection of information and how we use it
The main reason Travelspinner collects information is to enable Users to be in contact with relevant travel companies (‘Providers’). We will collect information about your travel plans, which will then pass to selected relevant Providers, who then may get in touch with you through our system to offer travel services. We will keep a record of any communications that pass through Travelspinner’s systems.
When You use Travelspinner.com, we will ask You for certain information, including some personal information that can be used to contact or identify You (‘Personal Information’). Personal Information includes, but is not limited to, Your name, phone number, email address and post code. We will not share Your Personal Information with third parties, including Providers, except with your express permission.
Travelspinner reserves the right to use Personal Information for marketing purposes and for the improvement of Our Site, Service, features and Content. Travelspinner is not responsible for the privacy practices of Providers. You are therefore advised to review the terms and conditions and privacy policies of Providers, as their policies may differ from ours.
Personal Information does not include Your credit card number or billing information as Travelspinner enters no financial transaction with Users and does not collect this information from Users.
Our Site includes security measures to protect against the loss, misuse or alteration of the information under our control. We use industry-standard authentication and access control routines (ASP.NET Membership and Role Providers) and data is protected by standard SQL Server Security when processing sensitive information such as names and addresses, to safeguard your data. We keep to strict security standards, including independent firewall services, to prevent any unauthorized access to your details.
IP (Internet Protocol) addresses
We may use your IP address to assist us in administering our web site. Your IP address may also be used to gather demographic information and information about the site from which You arrived at Travelspinner.com. However, IP addresses are not linked to any data that could be used to identify you personally.
When you visit Travelspinner.com We may, like many other websites, use ‘cookies’ to collect information. Cookies are small data files, which are transferred to a computer's hard disk. We may use session ID cookies to enable certain features of the Site, in order to understand better how users interact with the Site and to monitor aggregate usage of the Site. Session ID cookies cannot be used to identify the User of track User data, and are, unlike persistent cookies, deleted from your computer when you log off from the Site and then close your browser. Cookies will not damage your computer.
Linking to other web sites
Our Site may contain links to other sites or resources that are provided solely for your convenience. Travelspinner is not responsible for the availability of external sites or resources linked to our web site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Transactions that occur between You and any third party are strictly between You and the third party and are not the responsibility of Travelspinner. None of the Personal Information described above is passed to any of these sites.
Right to request information
You have a right to request a copy of any personal data held by Travelspinner at any time, in order to check its accuracy.